Privacy Policy

Last updated: March 15, 2026

1. Introduction

Exis LLC ("we," "us," or "our"), a company organized under the laws of New Jersey, United States, operates the PDF Batch Editor desktop application and the website located at pdfbatcheditor.com (collectively, the "Service"). This Privacy Policy explains what information we collect, how we use it, and what choices you have.

By using the Service you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Anonymous Usage Statistics (Desktop Application)

During the trial period, the PDF Batch Editor application may transmit anonymous usage statistics to help us improve the product. This data includes:

  • Features used (e.g., Find & Replace, Merge, Split)
  • Aggregate file counts processed per session
  • Application version and operating system version
  • Session duration

We do not collect, transmit, or store:

  • The contents of your PDF files
  • File names or file paths
  • Personal documents or any data contained within them
  • Personally identifiable information (PII) through the desktop application

2.2 Contact Form Submissions

When you submit a message through our website contact form, we collect the information you voluntarily provide, which may include your name, email address, company name, and message content. This information is used solely to respond to your inquiry.

2.3 Download Tracking

When you download the PDF Batch Editor application from our website, we may log:

  • Your IP address
  • Browser user agent string
  • Date and time of the download
  • Referring page URL

This data is used for analytics purposes and to detect abuse. It is not linked to any personal account or identity.

2.4 License Verification

When you activate a license, the application communicates with our licensing server to verify your license key. This exchange includes your license key and a machine identifier. No personal files or document content is transmitted during this process.

3. Cookies

The pdfbatcheditor.com website uses only the minimal cookies required for the ASP.NET session to function correctly. We do not use third-party tracking cookies, advertising cookies, or analytics cookies from services such as Google Analytics or Facebook Pixel.

4. How We Use Your Information

We use collected information to:

  • Improve the functionality and performance of PDF Batch Editor
  • Respond to support inquiries and contact form submissions
  • Monitor download trends and detect unauthorized distribution
  • Verify software licenses
  • Comply with legal obligations

5. Third-Party Services

We use a limited number of third-party services to operate the Service. These providers may process data on our behalf:

  • Microsoft Azure — Cloud hosting for pdfbatcheditor.com and our licensing backend
  • Gmail SMTP (Google) — Delivery of email messages sent through the contact form
  • Velopack — Distribution and delivery of application updates

We do not sell, rent, or share your personal information with any other third parties for marketing or advertising purposes.

6. Data Retention

Contact form submissions are retained for as long as necessary to resolve your inquiry and for a reasonable period thereafter for record-keeping. Anonymous usage statistics are retained in aggregate form indefinitely. Download logs are retained for up to 12 months.

7. Data Security

We implement commercially reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. To exercise any of these rights, please contact us at the email address below. We will respond to your request within a reasonable timeframe.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Service after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: